Have your claim number and your insurer or case manager’s contact details available. We can contact them directly to confirm the services approved under your claim.

Insurer approval required
Exercise Physiology as part of a return-to-work plan
Where exercise physiology forms part of an approved return-to-work plan, sessions are billed to the insurer. The program is built around the physical capacity your role actually requires — not a generic strengthening routine.
A return-to-work program built around your job
A return-to-work program only works if it targets the real demands of the job. That means starting from what the role involves: the loads you lift, the heights you reach, the hours you stand, the postures you hold and how often you repeat them. The program is then built to close the gap between what you can do now and what the role needs.
Sessions are mobile, which suits this work well. Where appropriate, sessions can take place in an environment that reflects the physical demands of your role, helping exercise translate more directly to the tasks required at work.
We coordinate with your treating doctor and case manager throughout, with written progress reporting as the insurer requires, so everyone involved is working to the same graded plan and the same timeline.
Who this suits

- Workers with an accepted claim where the insurer has approved exercise physiology
- People on suitable duties working back towards their pre-injury role
- Anyone whose recovery has stalled and needs a graded, documented plan rather than more rest
- Workers in physically demanding roles who need capacity rebuilt against the job's real demands
- Case managers and treating doctors who need structured reporting alongside the program
The process
Four stages, from the insurer's approval through to the reporting that supports a suitable-duties decision.
Book an assessmentA longer first appointment covering the injury, your current physical function, and the actual demands of the job: the loads you lift, the heights you reach, the hours you spend on your feet.
Sessions run at home, in a community gym, or in a setting close to the real task where that is permitted — progressing in documented stages towards the capacity the role requires.
Written progress reporting goes to your treating doctor and case manager as the insurer requires, so suitable-duties decisions rest on measured capacity rather than an impression.
Start with an initial assessment
Call 0417 523 330 with your claim number and case manager or insurer details. We can confirm the relevant approval directly with them and guide you through the next steps.
